The ISIS User Office is here to assist all users, so if you have any queries during your stay please call in for assistance to Building R75. If we are unable to deal with your query we will always be able to find someone who can.
The User Office can be contacted as follows
ISIS User Office Science and Technology Facilities Council Rutherford Appleton Laboratory Harwell Oxford Didcot OX11 0QX United Kingdom
We welcome your feedback - both positive and negative - on the services provided by ISIS. Please complete the online ISIS User Satisfaction Survey after your experiment to tell us how things went for you - you can find the link here.
ISIS is making a variety of changes to its processes and procedures for facility users. These changes follow discussions with the ISIS User Committee and Facility Access Panel chairs at a meeting in July.
The ISIS User Office is responsible for most of the administrative and domestic details that surround an ISIS experiment.
If you are coming for an experiment you will need to submit a Visit Notification online at https://apps.facilities.rl.ac.uk/act
Please note that your entry into the ISIS experimental halls will be delayed unless you have an up-to-date safety test and have read the health information. Please check you are prepared before you arrive. Read our 'Before arriving' advice, which can be found using the related links on the right.
ISIS has available a limited number of 50%-funded studentships for to UK users to run from October 2017. A full description of this studentship scheme plus instructions on how to apply is available and the deadline for requests is 16 October 2016.
The UK research councils are encouraging the results of publicly-funded research to be made available with 'open access'. What this is, and how it affects publications resulting from work performed at ISIS, is described here.