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Welcome to ISIS

The ISIS User Office is here to assist all users, so if you have any queries during your stay please call in for assistance to Building R75. If we are unable to deal with your query we will always be able to find someone who can.

The User Office can be contacted as follows

ISIS User Office
Science and Technology Facilities Council
Rutherford Appleton Laboratory
Harwell Oxford
OX11 0QX
United Kingdom

Telephone: +44 1235 445592
Fax: +44 1235 445103

Directions to ISIS 

On arrival at ISIS, you must register at the User Office to receive your ISIS safety pack and instructions on obtaining radiation badges and swipe cards needed for entry to the experimental halls.

The User Office can make all arrangements for accommodation and transport during your experiment and will process claims for expenses after completing your experiment.

Information for users

ISIS User Satisfaction Survey - now online!

We welcome your feedback - both positive and negative - on the services provided by ISIS. Please complete the online ISIS User Satisfaction Survey after your experiment to tell us how things went for you - you can find the link here.

Changes for ISIS Users – things which might affect you! (August 2014)

ISIS is making a variety of changes to its processes and procedures for facility users. These changes follow discussions with the ISIS User Committee and Facility Access Panel chairs at a meeting in July.

General information for users

The ISIS User Office is responsible for most of the administrative and domestic details that surround an ISIS experiment. If you are coming for an experiment you will need to submit a Visit Notification online at https://apps.facilities.rl.ac.uk/act

Before arriving

What to do before arriving at ISIS

What to do on arrival

Please note that your entry into the ISIS experimental halls will be delayed unless you have an up-to-date safety test and have read the health information. Please check you are prepared before you arrive. Read our 'Before arriving' advice, which can be found using the related links on the right.


Accommodation is available on or off the RAL site

ISIS Experiment Risk Assessment

The Experiment Risk Assessment (ERA) is a new process for assessing experiment and sample safety at ISIS.

User Safety Information

Documentation for all users to read prior to arrival for experiments in the ISIS experimental halls.


Meals, snacks and drinks are served on site throughout the day.

Expense Claims

Expenses claim forms for allowable expenses are available at the ISIS User Office, or can be downloaded using the links on the right.


All data produced at ISIS is catalogued into ICAT – the ISIS data catalogue. This catalogue is made available as a searchable website, via Mantid and as an API.

Data Policy

ISIS data management policy

Facility Access

Apply for beamtime

How to apply for beam time on neutron and muon instruments at ISIS

Facility access panels

ISIS operates seven Facility Access Panels (FAPs) to peer review all beamtime proposals.


ISIS Facility Development Studentships

ISIS has available a limited number of 50%-funded studentships for to UK users to run from October 2017. A full description of this studentship scheme plus instructions on how to apply is available and the deadline for requests is 16 October 2016.

Things to help you talk about ISIS!

If you're talking about ISIS in your presentations here is some material that you might find useful.

ISIS Publications and Open Access

The UK research councils are encouraging the results of publicly-funded research to be made available with 'open access'. What this is, and how it affects publications resulting from work performed at ISIS, is described here.

ISIS and the EPSRC Centres for Doctoral Training

EPSRC is about to announce a call for a new set of Centres for Doctoral Training (CDTs). This page provides information for CDT proposers wishing to include ISIS work as part of their proposal.

User Committee

The User Committee represents the ISIS user community on all aspects of ISIS operations.

STFC Facility Advisory Panels

STFC has two advisory panels for the Physical and Life Sciences which report to Science Board.


ISIS has a formal complaints procedure in the event that users cannot resolve any problems on a one-to-one basis or through discussions.

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