ISIS is a world-leading center for research in the physical and life sciences at the STFC Rutherford Appleton Laboratory near Oxford in the United Kingdom. Our suite of neutron and muon instruments gives unique insight into the properties of materials on the atomic and molecular scale. We support a national and international community of more than 3000 scientists for research into subjects ranging from clean energy and the environment, pharmaceuticals and health care, through to nanotechnology and materials engineering, catalysis and polymers and fundamental studies of materials.
The ISIS Accelerator Performance Improvement (IAPI) Section, part of the ISIS Accelerator Operations Group, has a remit to research, develop and implement new and novel working practices. These include the First Line Diagnostic tool (FLDt), a fault analysis software package which reduces downtime and provides technical training for operations based staff by enabling access to equipment owners’ and other documentation. FLDt is now routinely used but requires continuous content authoring, via stakeholder engagement activities, to maintain and update the growing repository of technical information.
You will be required to facilitate the ongoing maintenance and information gathering process and it is expected that training will take up to 1 year depending on previous engineering and accelerator experience. They will also be required to support other ongoing IAPI Section projects, including maintenance and development of Elog (an operational log book), to enable 'event' searching and to reduce downtime. The post will present many opportunities to be creative and innovative allowing flexibility to help guide the future of this and other similar projects and initiatives.
List of Duties / Work Programme / Responsibilities
You will be required to:
• Support and add value to all aspects of the delivery and maintenance of FLDt, ELog and other section initiatives • Become competent with ISIS operational needs, organisational structure, technical systems and performance improvement issues • Become familiar with the ISIS machine functionality and layout • Manage stakeholder relations for the ongoing population of FLDt and other section initiatives • Deliver introductory presentations about FLDt and other section initiatives while attending meetings, workshops and conferences, sometime abroad • Identify, gather and author content for FLDt in the form; flow charts, written procedures, spreadsheets, photography and video using appropriate equipment and software • Provide progress report, metrics, suggest and implement improvements on FLDt and other section initiatives • Help promote more widespread general awareness of “lessons learned” and instigate investigations of 'faults' and 'fixes' scenarios by communicating them through FLDt and direct to stakeholders • Using a creative and innovative mindset, contribute to researching, developing, planning, implementing other performance improvement initiatives to ensure the progress and success of the IAPI section
Contacts and Communication
You will be part of the team developing and supporting FLDt, ELog and other section projects and initiatives:
• Act as an ambassador for IAPI Section in a helpful and friendly manner • Ability to understand and extract relevant information from ISIS engineering and support staff • Ability to communicate effectively, both in writing and verbally • Be articulate in communicating with staff at all levels
Personal Skills and Attributes
• Have an Engineering/Science based degree or HNC/HND or equivalent in a numerate discipline and experience of operating IT systems in a scientific, technical or knowledge based environment • Be comfortable and tenacious when investigating and pursuing both new and legacy technical knowledge. This will form a large part of the daily activities and the post holder will be expected to manage their own workflow and timescales and provide regular update reports. • Be well organised, particularly when managing many activities in parallel; they must be able to balance priorities and deadlines effectively. They will need to work well in a team and be innovative when developing new resources and solving problems. They should demonstrate good interpersonal skills when working with people at all levels in the organisation, especially during stakeholder management and whilst working with engineers and scientists • Be enthusiastic about science and engineering matters relating to the post and be able to convey their enthusiasm clearly to a variety of different audiences. They need to have a confident and professional approach when presenting information, e.g. via PowerPoint presentations (or similar), sometimes in a formal environment. • Have the ability to learn new software packages to support the role e.g. Visio, MS Project, SharePoint etc.