Software Support Scientist

Reliable software is essential for effective delivery of our science programme. The Mantid framework has been developed by STFC and our international partners to provide a state of the art data treatment and analysis software package for data from the ISIS instrument suite, and has become the world leading software for neutron data reduction.

The Mantid team is looking for a person to take up a new role within the team, focusing on improving the user reliability of the Mantid software and to take the lead in providing support and development of tools to enabling this.

This is an opportunity to join large distributed team with scope to lead a new area within the team.

You will be responsible for working with our staff and visiting scientists to understand how they are using Mantid, and where the problems are. You will then work with the Mantid development team to investigate and resolve these problems, and to build automated tests to ensure long term reliability of the software. This is primarily a customer focused role to help support our diverse user base.

The role is based at the ISIS neutron and muon facility, a world-leading centre for research in the physical and life sciences. Our suite of neutron and muon instruments gives unique insights into the properties of materials on the atomic scale. We support a national and international community of more than 3000 scientists for research into subjects ranging from clean energy and the environment, pharmaceuticals and health care, through to nanotechnology and materials engineering, catalysis and polymers, and on to fundamental studies of materials.

As part of the Mantid team, the role is suitable for flexible or part-time working.

List of Duties/Work Programme/Responsibilities:

  • to enhance the reliability of the Mantid software
  • support scientists and developers using Mantid
  • develop tools and tests to improve Mantid reliability (Python)
  • help identify and solve Mantid stability issues.

Contacts and Communication

You will be part of the team supporting, testing, developing the Mantid package. As part of their work they will interact with developers, ISIS scientists, and external users. The post will reside within the ISIS Computing Group.

Personal Skills and Attributes

You will have a degree or equivalent experience in Physics or scientific degree involving materials science. Experience of neutron scattering would be beneficial and training is available if necessary.

Experience of supporting/testing/developing software is essential, preferably in Python.

You will have a professional approach, an analytical, logical and quick learning mind, a ‘can do’ attitude and be able to communicate clearly and effectively with scientists and developers.

For more information and to apply, click here.

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